HerHeart.Co Privacy Policy

Effective Date: 30 September 2024
Your privacy is very important to us. This Privacy Policy explains the information we collect, how
we use and share it, how to manage your privacy settings, and your rights in connection with our
websites, mobile applications, and services (collectively, the “Services”). Please also read our
Terms of Service, which set out the terms governing your use of our Services.
HerHeart.Co is headquartered in Portland, Oregon, USA. Throughout this policy, “HerHeart.Co”
refers to the relevant service provider.
This policy was written in English. To the extent a translated version conflicts with the English
version, the English version controls.

1. Privacy Summary

Collection, Use, and Sharing of Data
• Do we sell your personal information for monetary value? No
• Do we sell aggregated information for monetary value? No
• Do we share your personal information with third parties that are not service
providers? No
• Do we share your personal information for targeted advertising? Yes, with your consent
• Do we use sensitive categories of data, like health information? Yes, with your consent
• Do we use your contact list? Yes, with your consent
• Do we delete your personal information when you request account deletion? Yes, unless
necessary to provide HerHeart.Co services or required by law
• Do we retain your data after you request deletion of your account? No, unless required
to provide services or comply with legal obligations
Privacy Controls
• Can you control who sees your activity and content? Yes
• Can you control who sees your location-based activity? Yes
• Are your activity and profile privacy controls public (set to “Everyone”) by default?
Yes, if you are 18 years of age or older
• Can you download and delete your personal information? Yes
• Do all users worldwide have the same suite of privacy controls? Yes
Tracking
• Do we track your device location while you are not using our app? No
• Do we track your device location to provide HerHeart.Co services to you? Yes, with
your consent
• Do we use non-essential cookies? Yes, with your consent
• Do we track your browsing activities on other sites? No
• Do we listen to you using your device microphone? No

Communication

• Do we give you advance notice when we make important changes and updates to our
Privacy Policy? Yes
• Do we send you marketing communications? Yes, unless you have opted out, or, where
required, with your express consent
• Do we send you push notifications on mobile devices? Yes, with your consent
2. Information HerHeart.Co Collects
a. Information You Provide
• Account Information: Name, email address, date of birth, gender, weight, username, and
password.
• Profile Information: You may provide additional profile information, including health data
such as glucose levels, heart rate variability, and sleep patterns.
• Activity Information: When you engage with the Services, such as uploading activities,
photos, videos, or comments, we collect this information.
• Health Information: Explicit consent is required for processing health-related data, such as
heart rate, glucose levels, and sleep data.
b. Information Collected Automatically
• Location Information: We collect location data when you use our Services, with your
consent, to track activities, create routes, and provide location-based insights.
• Device and Log Information: We collect device and network information, including IP
address, device type, operating system, browser type, and usage logs.
c. Information Collected from Other Sources
• Connected Devices and Apps: Information from third-party smart devices (e.g.,
smartwatches, glucose monitors) is collected based on your settings.
• Third-Party Accounts: If you connect HerHeart.Co with third-party accounts (e.g., Meta,
Google, Apple), we collect information you have made available according to your settings
with those providers.

3. How HerHeart.Co Uses Your Information

We use the information collected for the following purposes:
• To Provide and Improve Services: To monitor your health and fitness activities, provide
insights, and analyze your performance.
• To Customize Your Experience: To recommend content, challenges, routes, or features
that may interest you.
• To Communicate with You: To send notifications, updates, newsletters, and promotional
messages (with your consent).
• To Ensure Security: To monitor usage, prevent fraud, and maintain the integrity of the
Services.

4. Sharing of Your Information

a. With Your Consent. We may share your data with third parties with your explicit consent.
b. Service Providers
We may share information with service providers who assist us in operating the Services (e.g.,
payment processing, data analysis). These providers are bound to protect your data.
c. Publicly Available Information
Your profile, activities, and certain data may be visible to other users and non-users, depending on
your privacy settings.
d. Legal Requirements
We may disclose information if required by law, such as in response to legal processes, or to protect
our rights, users, and others.

5. Managing Your Privacy Settings

You have control over your data and can adjust your privacy settings, manage your profile visibility,
and control who sees your activities and content.
• Notification Preferences: You can adjust your email and push notification settings in your
account preferences.
• Account Deletion: You can request to delete your account, and all associated data will be
permanently removed from our systems, unless retention is required by law.

6. Data Retention
We retain your personal information for as long as necessary to provide Services, fulfill your
requests, or comply with legal obligations. When you request account deletion, your data will be
permanently deleted within 45 days, unless required by law.

7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your
information. While we strive to protect your data, no security system is 100% secure, and we cannot
guarantee absolute security.

8. International Data Transfers
If you access the Services outside the United States, your data may be transferred to the U.S. or
other countries with different data protection laws. We will take appropriate measures to ensure
your data is adequately protected.

9. Children’s Privacy
Our Services are intended for users aged 18 and above. We do not knowingly collect personal
information from children under 18. If we become aware that we have collected such data, we will
take steps to delete it.

10. Your Rights
You have certain rights regarding your data:
• Access and Update: You can access and update your personal information in your account
settings.
• Data Portability: You can download a copy of your data.
• Withdraw Consent: You can withdraw consent for processing health data at any time
through your account settings.
• Opt-Out: You can opt out of marketing communications at any time.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes
by updating the "Effective Date" at the top and providing notice via email or in-app notifications.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact
us at:
• Email: contact@herheart.co
• Address: HerHeart.Co, 3439 NE Sandy Blvd #440, Portland, OR 97232, USA